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Register patient
Create one patient identity and carry it into each visit.
careOS 360. A connected hospital, with care at its core.
A small glass core sits within three crossing orbital paths, representing reception, clinical care and billing around one hospital workflow.
Streamline your
operations
Follow one connected workflow through every operational handoff.
Outpatient visit
Follow one visit from registration to a receipted payment.
- Register patient — Create one patient identity and carry it into each visit.
- Book appointment — Connect the patient, doctor and service in one appointment.
- Check in & queue — Move the booked visit into the live reception queue.
- Consult & prescribe — Open the visit context and record the diagnosis or prescription.
- Create invoice — Carry the visit and its charges into a clear patient invoice.
- Collect & receipt — Record the payment and keep the receipt with the same visit.
From arrival to receipt, the visit stays connected.
Explore the front deskInpatient stay
Keep the admission, ward, finance and discharge handoffs together.
- Admit patient — Begin the stay with the patient and admission context connected.
- Assign doctor — Place responsibility for the admission with the care team.
- Place or shift ward — Keep ward placement and later shifts inside the same stay.
- Collect advance — Record an advance without losing its inpatient context.
- Create inpatient bill — Bring the stay and billable services into one invoice.
- Discharge — Close the stay with its care and financial handoffs in view.
From admission to discharge, every handoff stays connected.
Explore inpatientsRevenue cycle
Trace charges, collections and exceptions through one financial record.
- Capture charges — Bring billable services into a single patient account.
- Issue invoice — Turn approved charges into a numbered invoice.
- Collect payment — Record the collection against the patient account.
- Allocate & receipt — Allocate the collection and keep its receipt connected.
- Resolve exceptions — Handle approved discounts or refunds without breaking the trail.
- Review reports — Review operational and revenue reporting from the same system.
Every charge, payment and exception stays traceable.
Explore billing and paymentsOUTPATIENT VISITFrom arrival to receipt, the visit stays connected.
Explore hospital capabilities
Run the whole hospital as one system
From registration and consultation to inpatient care, payments and reports, every team works from the same patient story.
See all capabilitiesServe more patients, grow every day
When check-in, the queue, the consultation and billing run as one flow, waits shrink, doctors see more patients in a day and income follows the care.
See all capabilitiesEvery step connected, end to end
One patient record runs through the front desk, the clinic and the billing desk, so every handoff arrives complete, in order and ready to act on.
See all capabilitiesBuilt for how Indian hospitals run
Money, phones and paperwork work the way your front desk already works, from the first patient of the day.
Bills and receipts in rupees
Every bill and receipt is in rupees, with the amount written out in words.
Your GSTIN on the bill
Add your GSTIN once and it prints on your bills and receipts.
UPI, card, cash or a mix
Record UPI with its UTR reference, and split one bill across cash, card and UPI.
Pay now or later
Collect at booking or later, and keep track of what is still due.
Start from your first day
Bill walk-in patients, and enter old paper bills with their original date.
Mobile number first
Find patients by mobile number. An existing record is linked only after the patient confirms with an OTP.
Revenue you can trust
Every charge, payment and correction leaves a trail, and the exceptions go to someone who can approve them.
See billing and payments- Discount on a consultation billRaised by the front deskWaiting
- Refund for a cancelled visitRaised by billingApproved
- Bill correctionAdjustment noteWaiting
- Write-off requestRaised by billingRejected
Issued bills stay locked
Once a bill is issued its amounts cannot be edited. Corrections go through an adjustment note or a void.
Approvals above your limits
Discounts and refunds above the limits you set wait in an approval inbox. You can require that nobody approves their own request.
No double payments
A double click or a dropped connection does not record the same payment twice.
Totals checked by the server
The server recalculates every bill, and you can choose to reject a total that does not match.
Deposits with a ledger
Take advance deposits and see what each patient has paid in, used and been refunded.
A monthly billing report
Export the month’s billing to Excel or CSV for your accountant.
Control who sees what
Access is set for each role and checked by the server on every request, so the screen is never the only gate.
Security and data handlingPermissions for each role
Give each role exactly what its job needs. Anything not granted is refused.
Sensitive actions recorded
Sensitive actions are recorded with who did them and when.
One login, several hospitals
Staff who work at more than one hospital sign in once and choose where they are working.
Patient consent by OTP
A patient’s existing record joins your hospital only after the patient confirms with an OTP.
Encrypted in transit
Traffic between the browser and careOS 360 travels over HTTPS.
Made for small hospitals and clinics
Built around the front desk, the doctor and the billing counter of a hospital that runs on a small team.
Plans for clinics and hospitals
See what each plan includes, or talk to us and we will match a plan to how your hospital runs.
Talk to us about pricing
What we are building next
Work in progress, shown as such. None of it is part of a plan today.
PLANNED WhatsApp messages
Appointment and billing messages sent on WhatsApp.
PLANNED Insurance and TPA
Insurance and TPA claims tracked against the bill.
Common questions
How do we get started?
Once your hospital is approved you set up your account, users and roles, and we go through the setup with you. Patient records are not imported in bulk today, so most hospitals start with new visits and add older bills as they need them.
We still have paper records. Can we bring old bills in?
Yes. Old paper bills can be entered with their original date, and walk-in patients can be billed without a full registration.
What hardware do we need?
A computer or tablet with a modern web browser and an internet connection. Prescriptions print on A5 paper, and receipts print on A4 or an 80mm thermal printer.
How is our team trained?
We walk your team through careOS 360 on the demo call and during setup. Tell us which roles you want covered.
We run more than one branch. Does that work?
Each branch is set up as its own hospital. Staff who work at several branches sign in once and choose the one they are working in.
Can we take our data with us if we leave?
You can export your monthly billing report to Excel or CSV at any time. For anything else you need, talk to us and we will work out the export with you.
See careOS 360 with your own workflow
Book a walkthrough with our team and bring the questions your front desk asks every day.
Book a demo