PRODUCT / PATIENT SELF-SERVICE
Patient self-service
Patients scan a QR poster at the desk, book their visit on their own phone and join the queue without waiting at the counter.
The problem today
- A queue forms at the counter just to write down names.
- Families visiting together register one person at a time.
How careOS handles it
A QR poster for your desk
Print an A5 QR poster for the reception counter. Patients scan it with their phone camera.
Used by Admin · Receptionist
- Scan to check inCity Hospital
- PrintA5Ready
Book and join the queue from a phone
After scanning, the patient picks a doctor and books the visit, and is placed in that doctor’s queue.
Used by Patient
- Choose a doctorDr. Mehta
- Visit bookedIn queue
Families on one mobile number
Family members who share a mobile number can each be booked from the same phone.
Used by Patient
- Anita RaoSelected
- Arjun Rao
Their visits, on their phone
Patients can see their own appointments and profile after booking.
Used by Patient
- Dr. MehtaTodayBooked
- Dr. IyerEarlier visitCompleted