PRODUCT / BILLING AND PAYMENTS
Billing and payments
Bill every visit, take payment now or later in any mix of methods, and send refunds and corrections above your limits for approval.
The problem today
- The day’s cash never quite matches the bills, and nobody knows why.
- A bill can be quietly edited after the patient has left.
- Patients who pay later are tracked in a notebook, if at all.
How careOS handles it
Bills and receipts for every visit
Raise consultation bills and other charges, then issue receipts as payments come in. Walk-in bills can carry the date the service was given.
Used by Billing staff · Receptionist
- ConsultationBilled
- DressingBilled
- ReceiptIssued
Pay now or pay later
Collect at the desk or let the patient pay later. What is still due stays on the bill until it is collected.
Used by Cashier · Billing staff
- Ravi KumarPart paidDue
- Sunita PatilPaid
Cash, UPI and card in one payment
Split a single payment across cash, UPI, card and bank transfer, each recorded with its own method.
Used by Cashier
- CashReceived
- UPIReceived
Refunds and corrections go to approval
Refunds and bill corrections above the limits you set, and cancelling a paid bill, go to an approval inbox. You can require that nobody approves their own request.
Used by Billing supervisor · Finance manager
- Refund requestRaised by the deskPending
- Bill correctionRaised by billingApproved